At Cornell Engineers, we use MyNetFone VOIP as our land line telephone service provider and there’s quite a few excellent reasons why.
But first, what is VOIP?
What Is VOIP?
VOIP stands for Voice over IP.
That means that phone calls are transmitted to and from YOU via your Internet connection. The other person still uses a normal telephone (mobile or land line) to call you or to receive calls from you. They aren’t even aware that your calls are being routed through your internet service!
The reasons I use VOIP for my small business calls are:
- It’s cost-effective.
- It’s easily relocatable.
- VOIP can be used on your mobile phone.
- It can come with an answering service for missed calls. Missed calls arrive as an email with an attached wave file that I play on my computer. Unless the caller has a blocked phone number, I can read their phone number and when they left the message.
- I can set up multiple phone numbers and have local numbers in other geographic areas.
The disadvantages I have found with VOIP are:
- You need an internet service that is better than dial-up speed. If you’re still on dial-up, VOIP won’t be a great option for you.
- It can be complicated. VOIP can be set up by your service provider to be fairly easy, but even then it’s still a little bit complicated. If you’re tech savvy, then you’ll manage for sure. If you’re an internet novice, then there are probably easier ways to make calls.
- You can’t make calls if your internet is disconnected or not yet connected.
VOIP is Cost Effective Calling
- We don’t pay a monthly service fee for our ‘other’ phone numbers.
- We pay just $5 a year to have direct in dial numbers in our remote office locations.
- Local and national land line calls are 10c untimed.
- Calls to mobile phones are 15c per min with per second billing.
For our main land line, we use the TurboSaver Plan:
- We pay just $12.95 a month for 200 local and national calls to landlines a month AND 200 minutes a month to mobile phone calls.
- After our free calls are used, call costs revert to 10c national and local land line calls and 12c/minute mobile calls.
Excellent value. We really saved a HEAP of money by switching to VOIP.
VOIP is Reasily Relocatable
We use an ATA (analog telephone adapter) for our phone calls. An ATA is a little black box that plugs into our modem and allows me to plug in a normal land line telephone. Well, I use a Uniden cordless phone – but it’s just a normal analogue telephone that I bought from OfficeWorks.
To relocate my phone from my old office to my new office is the easiest thing. I unplug my Cisco ATA and phone system from the modem at my old office and plug it into the modem at my new office. That’s it. How simple is that?